[TSVIDEO-121] web - 提交理赔 -文件提交理赔报错 - 道康互联（DDSC）

问题详情

类型: 缺陷
状态: 关闭 (查看工作流)
优先级: 重要
解决结果: 解决
影响版本: v1.0.20240808_release
解决版本: v1.0.20240808_release
模块: 服务端
标签:
无

项目环境:

SIT

描述

{"fileName":"1722843882987-1.jpg","fileSize":"47002","fileSuffix":".jpg","fileType":"1","fileUrl":"/data_daokang/video/2024/08/05/S00000120240000002388/","imageType1":"A1","imageType2":"A1110","imageTypeName1":"现场资料","imageTypeName2":"现场照片","uploadDate":"2024-08-05 15:44:43"}

{"fileName":"1722843883530-1.jpg","fileSize":"59422","fileSuffix":".jpg","fileType":"1","fileUrl":"/data_daokang/video/2024/08/05/S00000120240000002388/","imageType1":"A1","imageType2":"A1110","imageTypeName1":"现场资料","imageTypeName2":"现场照片","uploadDate":"2024-08-05 15:44:44"}

{"fileName":"1722843905129-1.pdf","fileSize":"1467103","fileSuffix":".pdf","fileType":"3","fileUrl":"/data_daokang/video/2024/08/05/S00000120240000002388/big/1722843905129-1.pdf","imageType1":"2","imageType2":"2","imageTypeName1":"机动车辆保险索赔指引","imageTypeName2":"机动车辆保险索赔指引","uploadDate":"2024-08-05 15:45:06"}

{"fileName":"1722843985216-4","fileSize":"27116","fileSuffix":".pdf","fileType":"4","fileUrl":"/data_daokang/video/2024/08/05/S00000120240000002388/","uploadDate":"2024-08-05 15:46:25"}

{"fileName":"1722844032795-4","fileSize":"27116","fileSuffix":".pdf","fileType":"4","fileUrl":"/data_daokang/video/2024/08/05/S00000120240000002388/","uploadDate":"2024-08-05 15:47:13"}

{"fileName":"1722844331683-4","fileSize":"27116","fileSuffix":".pdf","fileType":"4","fileUrl":"/data_daokang/video/2024/08/05/S00000120240000002388/","uploadDate":"2024-08-05 15:52:11"}

{"fileName":"faec02f52e42e6cebb5c58a1e3d221ad_S00000120240000002388_888888_0","fileSuffix":".mp4","fileType":"5","fileUrl":"/data_daokang/video/2024/08/05/S00000120240000002388/","uploadDate":"2024-08-05 15:02:08"}

{"fileName":"3fcade6dc1487ef840aabbaff6f313de_S00000120240000002388_888888_0","fileSuffix":".mp4","fileType":"5","fileUrl":"/data_daokang/video/2024/08/05/S00000120240000002388/","uploadDate":"2024-08-05 15:02:10"}

],"uploadDate":"2024-08-05 15:52:11","uploadPersonId":"000330","uploadPersonName":"孙波"}

2024-08-05 15:52:12,158 [2c2eee7f-9eef-4e6b-9f22-5ffc82525194] [http-nio-18080-exec-5] INFO [c.d.service.service.impl.TaishanClaimServiceImpl] TaishanClaimServiceImpl.java:232 - ===========C04影像回传接口出参：

{"message":"未知错误:影像回传接口异常，请核实报文节点是否>缺失","type":"error","data":"","code":"9999"}

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05/八月/24 4:04 下午
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06/八月/24 4:29 下午

活动

升序- 点击点降序排序

黄雄创建问题 - 05/八月/24 4:03 下午

黄雄进行了改变 - 05/八月/24 4:04 下午

字段	原值	新值
经办人		刘宁 [ liuning ]

黄雄进行了改变 - 05/八月/24 4:04 下午

描述

2024-08-05 15:52:11,700 [2c2eee7f-9eef-4e6b-9f22-5ffc82525194] [http-nio-18080-exec-5] INFO [c.d.service.service.impl.TaishanClaimServiceImpl] TaishanClaimServiceImpl.java:228 - ===========C04影像回传接口入参：{"claimCode":"S00000120240000002388","files":[{"fileName":"1722843882987-1.jpg","fileSize":"47002","fileSuffix":".jpg","fileType":"1","fileUrl":"/data_daokang/video/2024/08/05/S00000120240000002388/","imageType1":"A1","imageType2":"A1110","imageTypeName1":"现场资料","imageTypeName2":"现场照片","uploadDate":"2024-08-05 15:44:43"},{"fileName":"1722843883530-1.jpg","fileSize":"59422","fileSuffix":".jpg","fileType":"1","fileUrl":"/data_daokang/video/2024/08/05/S00000120240000002388/","imageType1":"A1","imageType2":"A1110","imageTypeName1":"现场资料","imageTypeName2":"现场照片","uploadDate":"2024-08-05 15:44:44"},{"fileName":"1722843905129-1.pdf","fileSize":"1467103","fileSuffix":".pdf","fileType":"3","fileUrl":"/data_daokang/video/2024/08/05/S00000120240000002388/big/1722843905129-1.pdf","imageType1":"2","imageType2":"2","imageTypeName1":"机动车辆保险索赔指引","imageTypeName2":"机动车辆保险索赔指引","uploadDate":"2024-08-05 15:45:06"},{"fileName":"1722843985216-4","fileSize":"27116","fileSuffix":".pdf","fileType":"4","fileUrl":"/data_daokang/video/2024/08/05/S00000120240000002388/","uploadDate":"2024-08-05 15:46:25"},{"fileName":"1722844032795-4","fileSize":"27116","fileSuffix":".pdf","fileType":"4","fileUrl":"/data_daokang/video/2024/08/05/S00000120240000002388/","uploadDate":"2024-08-05 15:47:13"},{"fileName":"1722844331683-4","fileSize":"27116","fileSuffix":".pdf","fileType":"4","fileUrl":"/data_daokang/video/2024/08/05/S00000120240000002388/","uploadDate":"2024-08-05 15:52:11"},{"fileName":"faec02f52e42e6cebb5c58a1e3d221ad_S00000120240000002388_888888_0","fileSuffix":".mp4","fileType":"5","fileUrl":"/data_daokang/video/2024/08/05/S00000120240000002388/","uploadDate":"2024-08-05 15:02:08"},{"fileName":"3fcade6dc1487ef840aabbaff6f313de_S00000120240000002388_888888_0","fileSuffix":".mp4","fileType":"5","fileUrl":"/data_daokang/video/2024/08/05/S00000120240000002388/","uploadDate":"2024-08-05 15:02:10"}],"uploadDate":"2024-08-05 15:52:11","uploadPersonId":"000330","uploadPersonName":"孙波"}

2024-08-05 15:52:12,158 [2c2eee7f-9eef-4e6b-9f22-5ffc82525194] [http-nio-18080-exec-5] INFO [c.d.service.service.impl.TaishanClaimServiceImpl] TaishanClaimServiceImpl.java:232 - ===========C04影像回传接口出参：{"message":"未知错误:影像回传接口异常，请核实报文节点是否>缺失","type":"error","data":"","code":"9999"}

黄雄进行了改变 - 05/八月/24 4:04 下午

附件

screenshot-1.png [ 23512 ]

黄雄进行了改变 - 05/八月/24 4:04 下午

附件

screenshot-2.png [ 23513 ]

固定链接

刘宁添加了工作日志 - 05/八月/24 5:38 下午

已记录工作日志:

6 秒

理赔反馈：
1、有重复提交文件，可能是报错后事务未生效导致的，使用新案子再试下
2、录像文件类型改为与短视频一致

隐藏

固定链接

刘宁添加了备注 - 05/八月/24 5:38 下午

理赔反馈：
1、有重复提交文件，可能是报错后事务未生效导致的，使用新案子再试下
2、录像文件类型改为与短视频一致

显示

刘宁添加了备注 - 05/八月/24 5:38 下午理赔反馈： 1、有重复提交文件，可能是报错后事务未生效导致的，使用新案子再试下 2、录像文件类型改为与短视频一致

刘宁进行了改变 - 05/八月/24 5:38 下午

issue.field.resolutiondate	2024-08-05 17:38:58.0	2024-08-05 17:38:58.021
预估剩余时间		0 minutes [ 0 ]
已耗费时间		6 seconds [ 6 ]
工作日志 Id	21039 [ 21039 ]

刘宁进行了改变 - 05/八月/24 5:38 下午

状态	Open [ 1 ]	Resolved [ 5 ]
解决结果		Fixed [ 1 ]

黄雄进行了改变 - 06/八月/24 2:49 下午

解决结果	Fixed [ 1 ]
状态	Resolved [ 5 ]	Reopened [ 4 ]

黄雄进行了改变 - 06/八月/24 2:49 下午

附件

screenshot-3.png [ 23519 ]

隐藏

固定链接

黄雄添加了备注 - 06/八月/24 2:49 下午 - 已编辑

复测最右图案件号：S00001020240000000182

显示

黄雄添加了备注 - 06/八月/24 2:49 下午 - 已编辑复测最右图案件号：S00001020240000000182

黄雄进行了改变 - 06/八月/24 4:29 下午

附件

screenshot-4.png [ 23526 ]

固定链接

刘宁添加了工作日志 - 07/八月/24 10:22 上午

已记录工作日志:

6 秒

理赔反馈案件已注销

隐藏

固定链接

刘宁添加了备注 - 07/八月/24 10:22 上午

理赔反馈案件已注销

显示

刘宁添加了备注 - 07/八月/24 10:22 上午理赔反馈案件已注销

刘宁进行了改变 - 07/八月/24 10:22 上午

issue.field.resolutiondate	2024-08-07 10:22:30.0	2024-08-07 10:22:29.64
已耗费时间	6 seconds [ 6 ]	12 seconds [ 12 ]
工作日志 Id	21046 [ 21046 ]

刘宁进行了改变 - 07/八月/24 10:22 上午

状态	Reopened [ 4 ]	Resolved [ 5 ]
解决结果		Fixed [ 1 ]

黄雄进行了改变 - 07/八月/24 2:13 下午

状态

Resolved [ 5 ]

Closed [ 6 ]

用户

经办人:

刘宁

报告人:

黄雄

投票:

0 为这个问题投票

关注人:

2 关注这个问题

日期

创建:

05/八月/24 4:03 下午

更新:

07/八月/24 2:13 下午

解决:

07/八月/24 10:22 上午

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